Shipping policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Order Processing Time
All orders are processed within [2-5 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout
We currently ship to: U.S.A ONLY
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). Tracking information may take up to 24–48 hours to update.
Lost, Damaged, or Stolen Packages
We are not responsible for packages that are lost, damaged, or stolen after delivery confirmation.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. Additional shipping fees may apply for reshipment.
Contact Us
If you have any questions about shipping, please contact us at:
Email: undergroundcardsteam@gmail.com
Business Name: Underground Cards